ASSESSMENT OF E-GOVERNANCE IMPLEMENTATION ON SERVICE DELIVERY IN NASARAWA STATE UNIVERSITY, KEFFI (2017-2021)
Abdullahi Mohammed, PhD , Ahmed A. Audi, PhD , Isah Ibrahim Salisu, PhD and Zubairu Mustapha
Volume 2 Issue 2
Abstract
The study entitled assessment of e-governance implementation in Nasarawa State University keffi. The study attempted to establish the relationship that exists between service delivery e-governance which includes: electronic registration and admission process; result dissemination; application and online school fees payment. The study adopted survey methodology with the use of purposive sampling technique to have 180 sample sizes to determine the questionnaire for the data collection. Using linear regression analysis the finding of the study states that out of the four objectives stated, only online school fees payment service had a significant effect on service delivery in Nasarawa state university keffi. The study recommends that predictors such as electronic registration, electronic result dissemination; that perform poorly should be improved upon by way of introducing tech experts recruitment to head the various e-governance departments and rigorous training should be given to the administrators of e-governance administration in Nasarawa state university, keffi. Keywords: E-Governance, Service Delivery, Electronic Registration, Admission Process, Result Dissemination
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