EFFECTIVE COMMUNICATION AND CORPORATE PERFORMANCE IN TELECOMMUNICATION FIRMS IN YENAGOA METROPOLIS

Sampson Douglas
Volume 2 Issue 2


Abstract

The role of effective communication in the context of an organization cannot be overemphasized. This is so because communication is a very crucial tool necessary for creating collaboration within the work environment which has effects on organizational performance and decision making. This study tests the relationship between effective communications and corporate performance in Telecommunication firms in Yenagoa Metropolis. A sample size of 220 was utilize, while the spearman rank order correlation statistical tool was employed to test the two hypotheses stated in the study. Findings from the study reveal a positive and significant correlation between effective organizational communication and corporate performance. The study therefore recommends that, management should strengthen its vertical and horizontal communication channels for better corporate performance. Keywords: Effective, Communication, Performance, Systems Theory, Organization


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