EFFECT OF PROCEDURAL JUSTICE AND INTERACTIVE JUSTICE ON EMPLOYEES JOB SATISFACTION IN GOMBE STATE TERTIARY INSTITUTIONS
Mohammed Abdullahi, Babangida M. Musa, PhD and Abubakar Bala, PhD
Volume 3 Issue 3
Abstract
The study examines the effect of procedural Justice and Interactive justice on Job Satisfaction at Gombe State Higher Educational Institutions (HEI). Two dimensions of organizational justice were taken which include procedural justice and interactional justice. The research was conducted among teaching and non-teaching staff of Gombe State Higher Educational Institutions (HEI). Relevant literatures were reviewed on job satisfaction, procedural justice, interactive justice, empirical review of the relationships among the variables were assessed. The study is underpinned by the theory of social exchange theory. The study employed a quantitative research design method. The population of the study is 2711teaching and non-teaching staff of the six Higher Educational Institutions (HEI) owned by Gombe State. The sample size of 338 taken from Krejcie and Morgan table. Data was collected through the personal distribution and retrieval of structured questionnaires. Basic description profile of the respondents was analysed. The tool of Analysis was multiple regression. Findings from the study indicated that, both procedural justice and interactive justice were reported to have positive significant effect on job satisfaction in Gombe State Higher Educational Institutions (HEI. It is recommended that government and management of the Gombe State tertiary institution should do more in ensuring there is fair playing ground for all the staff as it increases job satisfaction which also increases employee productivity. It is also recommends that interactive justice which include how employees perceived being treated should be of less priority to management of these tertiary institutions as it also decreases job satisfaction. Keywords; Procedural Justice, Interactive Justice and Job Satisfaction
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