ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AND EMPLOYEE PERFORMANCE AMONG THE ACADEMIC STAFF OF SAADU ZUNGUR UNIVERSITY, BAUCHI STATE.
Abdulhadi Aminu , Wasilu Suleiman, PhD and Inuwa Muhammad, PhD
Volume 11 Issue 7
Abstract
This quantitative study investigates the relationship between Organizational Citizenship Behavior (OCB) and Employee Performance among the academic staff of Saadu Zungur University, Bauchi State. Specifically, the research examines the effect of Organizational Citizenship Behavior directed towards Individuals (OCBI) and Organizational Citizenship Behavior directed towards the Organization (OCBO) on employee performance. With a target population of 423 academic staff members, data was collected using a structured questionnaire, specifically the Organizational Citizenship Behavior Questionnaire (OCBQ). The Partial Least Squares Structural Equation Modeling (PLS-SEM) technique was employed for data analysis. The findings revealed a significant positive relationship between both Organizational Citizenship Behavior directed towards Individuals (OCBI) and Organizational Citizenship Behavior directed towards the Organization (OCBO) and Employee Performance within the university context. These findings underscore the critical role of OCB in enhancing academic staff performance. The implications of this research provide valuable insights for university management and policymakers on fostering a work environment that encourages OCB, ultimately enhancing the overall performance of academic staff at Saadu Zungur University. Keywords: OCB, Employee Performance, Academic Staff, Quantitative Research, Questionnaire, PLS-SEM
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