EMPLOYEE PARTICIPATION IN DECISION MAKING AND PERFORMANCE OF MICROFINANCE BANKS IN UYO

Unyimeobong Ubong Ekpo, Imaobong Alphonsus Etim and Roseline Friday Inyang
Volume 5 Issue 1


Abstract

The study examined employee participation in decision making and performance of microfinance banks in Uyo. The objective was to investigate the influence of communication and organizational culture on performance of microfinance in Uyo. Survey design was used for the study and the population of the study consisted of Two hundred and twenty-seven (227) employees who were drawn from the nine (9) microfinance banks in Uyo, and all were used for the study. Data were collected using questionnaire which was administered to the employees of the microfinance banks at of which 210 copies were filled and returned. Data collected were analyzed using descriptive statistics while simple linear regression and multiple linear regressions were used to test the research hypotheses formulated for the study. Thus, the findings indicated that communication and organizational culture have significant and positive influence on the performance of microfinance banks in Uyo, it was concluded that communication and organizational culture have significant and positive influence on employee performance in microfinance banks in Uyo, and that effort should be tailored towards enhancing the performance of microfinance banks in Uyo. Therefore, it was recommends that management should create a comprehensive communication strategy that aligned with the bank’s goals and objectives. Also, management should develop a culture that is adaptable to change, with clear communication and support for employees during transitions. Facilitates smoother implementation of changes and helps the organization remain agile in a dynamic environment. Key Words: Employee, Decision Making, Communication, Organizational Culture and Performance


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