PSYCHOLOGICAL CAPITAL AND COMMITMENT OF COMMERCIAL BANK EMPLOYEES IN NIGERIA
Gwegwe, Josephine , Victoria Sunday Umana and Inyang, Roseline Friday
Volume 14 Issue 2
Abstract
Low employee attachment and commitment remain concerns for organisations seeking to retain a dedicated and productive workforce. This study examined the effect of psychological capital on affective commitment among commercial bank employees in Nigeria, focusing on optimism and self-efficacy. A cross-sectional survey design was adopted. The population comprised 262 permanent employees of selected Tier-1 commercial banks in Yenagoa, Bayelsa State, from which 245 valid responses were obtained through census sampling. Data were collected using a structured questionnaire and analysed using descriptive statistics and simple linear regression. The findings showed that optimism had a significant positive effect on affective commitment, while self-efficacy also had a significant positive effect on affective commitment. The study concluded that optimism and self-efficacy are important psychological resources for strengthening employees’ emotional attachment to their organisations. The study recommends that commercial banks in Nigeria should promote employees’ optimism through supportive work environments and career development opportunities, while strengthening self-efficacy through training, mentoring and constructive feedback. Keywords: Psychological Capital, Optimism, Self-Efficacy, Affective Commitment, Commercial Banks.
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