MODERATING EFFECT OF MONOPOLISTIC COMPETITION ON THE RELATIONSHIP BETWEEN ORGANIZATIONAL CAPABILITY, SYSTEM CAPABILITY AND OPERATIONAL PERFORMANCE: IN THE TRANSMISSION COMPANY OF NIGERIA (TCN) NORTH-E
Muhammad Yakubu Umar and Shehu Inuwa Galoji
Volume 14 Issue 1
Abstract
The objective of this study was to examine the Moderating effect of monopolistic competition on the relationship between organizational capability, system capability and operational performance in the Transmission Company of Nigeria (TCN) north-eastern Nigeria. Simple random sampling was used in which samples were drawn from north- eastern Nigeria, geographical zones of Nigeria (i.e. Adamawa, Bauchi, Borno, Gombe, Taraba, and Yobe). Data was collected through the self-administrated method by sending questionnaires to 600 transmission company of Nigeria (TCN) offices within the six offices across north-eastern Nigeria selected. A total of 36 items were used in the questionnaire to examine all the variables illustrated in the theoretical framework. All the instruments were adapted from past literature. The partial Lease Structural Model (SmartPLS) version 24 was used to test the hypotheses. The results provided support for some of the hypothesized relationships for the study. Specifically, organizational capability was positively related to operational performance, therefore, the significant positive influence of organizational capability, and system capability suggest that the variables are important in motivating employees’ performance. As such, employees should be encouraged to exhibit this mechanism to enhance the operational performance of the company. This study recommends that future studies should consider the period of data collection in this study tends to be limited to within a short period of time. Hence, this study recommends that future researchers should consider longitudinal study to have enough time for data collection. This study is limited to the transmission company of Nigeria; therefore, future researchers should consider other electricity bodies. Furthermore, it is recommended that future researchers should consider other sectors other than the transmission company of Nigeria TCN). As this study is conducted in Nigeria, which is an African country, it cannot be generalized to other countries with different culture and setting. Thus, future studies should be conducted in other societies. A comparative study in also recommended by this study i.e. the result of this study can be replicated in the Ghana context which will serve as a comparative study between Nigeria and Ghana. Another recommendation for the future is the use of mixed method; i.e. future researchers can consider the use of both qualitative and quantitative methods of data collection. Finally, this study recommends the use of STATA or AMOS as a tool of analysis to test the moderation model. Furthermore, future studies may extend this study to operational performance, to see whether effective organizational capability and system capability may moderate the monopolistic competitive and operational performance relationship. Keywords: Organizational Capability, System Capability and Monopolistic Competition
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