STRATEGIC MANAGEMENT AND OPERATIONAL PERFORMANCE OF SOUTHWEST POLARIS BANK PLC NIGERIA
Johnson Oladimeji ADENUGA, Oluyomi Olatundun ANIMASAUN and Azeez Babatunde LASISI
Volume 2 Issue 2
Abstract
The study investigates the strategic management and operational performance of Southwest Polaris Bank in Nigeria. Data were collected through a structured questionnaire from principal officers of Polaris Bank Plc from 26 branches in Osun, Ondo, and Ekiti using a descriptive research design. Four respondents were sampled from each of the 26 branches. A purposive sampling technique was used because of the respondents’ level of understanding of the subject matter of research. A total of one hundred and four (104) questionnaires were distributed to the respondents to determine how important strategic management practices are to the operational performance of Polaris Bank Plc, out of which only one hundred and two (102) questionnaires were returned adequately filled and the others were returned unfilled. Correlation and multiple regression analysis were used to analyse the data collected. The results showed that Polaris Bank Plc's operational performance in Osun, Ondo, and Ekiti States was significantly impacted by strategic management. Additionally, with variables statistically significant at the 95% confidence level and sig 0.000, meaning that there is a significant correlation between situational analysis strategy and operational performance, and similarly, with R2 value = (0.586), suggesting that strategy evaluation has an impact on operational performance in Southwest Polaris Bank. Based on the findings, the study came to the conclusion that business organisations should routinely collect and analyse information about the market and other internal and external elements that have an impact on operations and business. As a result, the report suggests that organisations create a well-thought-out strategic vision that must be shared with all employees. Keywords: Strategic, Management, Performance, Situation Analysis, Strategic Evaluation
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