INFORMATION AND COMMUNICATION TECHNOLOGY ADOPTION AND ACCOUNTING PERFORMANCE OF DEPOSIT MONEY BANKS IN NIGERIA
Animashaun Hafsat Omowunmi , Yusuf Ibrahim Karaye and Umar Salim Ibrahim
Volume 13 Issue 2
Abstract
The pervasive adoption of Information and Communication Technology (ICT) in the Nigerian banking industry has fundamentally transformed accounting practices, service delivery, and financial performance. This study investigates the impact of three primary ICT tools Automated Teller Machines (ATMs), Electronic Banking (E-Banking), and Point of Sale (POS) terminals on accounting and financial performance in the Nigerian banking sector. Anchored in the Technology Acceptance Model (TAM), Contingency Theory, and Innovation Diffusion Theory, the study adopts a cross-sectional field survey design, sampling 100 staff members from ten purposively selected commercial banks. Data was collected via structured, Likert-scale questionnaires and analysed using descriptive statistics, Pearson correlation, and stepwise multiple regression. Findings reveal that all three ICT tools exert statistically significant positive impacts on financial performance. ATM usage shows the strongest influence. All three null hypotheses are rejected. The study concludes that strategic and sustained investment in ICT infrastructure, staff training, and cybersecurity is critical to optimising accounting performance and competitive positioning in the Nigerian banking sector. Recommendations for regulatory authorities, bank management, and future researchers are provided. Keywords: ICT, Accounting Performance, ATM, E-Banking, POS and Technology Acceptance Model
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