OUTSOURCING POLICY AND ITS IMPACT ON CATERING SERVICES IN FEDERAL NEUROPSYCHIATRIC HOSPITAL, MAIDUGURI
Mudi Bashir, Usman Danladi Umaru and Falmata Abdulkarim Galtimari
Volume 2 Issue 2
Abstract
The paper examines the implication of outsourcing policy on competency of catering services in Public Hospital in Maiduguri with specific attention to Federal Neuro-Psychiatric Hospital. As a quantitative study, the paper rely heavily on primary sources of data gotten from the responses of staff and patient/patient’s relatives via the instrumentality of questionnaire and Interview. A sample size of 214 was drawn out of a population of 458 respondents, while purposive sampling technique was used to select respondents. The paper uses both descriptive and inferential statistical tools to analyzed data. Thus, data were presented in frequency distribution table and percentagewhile hypothesis was tested using pair sample T test. The paper revealed that outsourcing policy has not significantly improved competency of catering services in FNPH Maiduguri. It was concluded that catering service provider lacks sufficient expertise in their area of service, hence, the study recommends that the service provide be replace with a better. Keywords:Catering Service, Competency,Outsourcing, Public Hospital andTimeliness
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